At Bots4ip, we are committed to being transparent about the data we collect about you, why we collect it, how we process it, and who we share it with. We take the utmost care in handling your data and ensuring that your privacy is safeguarded.
All our Bots cater to your Innovation and Intellectual Property related needs. You would be submitting highly confidential information and we promise to treat it in the same manner. Your Intellectual Property will always remain with you and Bots4IP will not lay any claims to it. We also guarantee that we will not disclose it to any one or save it in our system.
Information we gather is the information you provide us:
When you create an account at our platform Bots4ip, you provide the following details:
User Name, First Name, Last Name, Email, Password, Country, Extended Profile
If you bought any product from bots4ip, then we may ask you about your credit card details along with other billing information (like name and address). These are required to authorize the payment also to generate invoices. The credit card and other payment information are not stored within bots4ip. We encrypt the information and share it with the payment gateway to process the transaction.
When you visit Bots4ip.com web site, we may store some or all of the following: the Internet address from which you access the web site, date and time, the Internet address of the web site from which you linked to our site, the name of the file or words you searched, items clicked on a page, and the browser and operating system used.
This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us expand the coverage of the site, to analyze patterns of usage, and to make the site more useful. However, this information is not used for associating search terms or patterns of site navigation with individual users. Bots4ip periodically deletes its weblogs.
We do not sell this data to any third parties.
Service Usage Data
For improvement purposes, we keep anonymous records of your visit to our website. The records include data such as the number of visits and time spent on pages, interactions like clicks on buttons or links, as well as search terms.
Device information and data on your operating system and web browser are also anonymously collected and aggregated to ensure the best performance of our site. Part of the above information is also temporarily stored in cookies.
Whenever you visit any of our pages, we receive the URL of the pages that you came from and the destination page that you landed on. As part of the page request, we collect your IP address, proxy server, operating system, web browser and add-ons, device identifier and/or ISP and mobile data provider. This data is collected anonymously and aggregated without any personal information to attribute against.
We, for improvement purposes, keep anonymous records of your visit to our Bots4ip application and its usage. Interaction like clicks on buttons or links, feature usage.
A “cookie” is a small file that a Web site transfers to your computer’s hard disk allowing our server to “remember” specific information about your session. While visiting certain web pages you may occasionally encounter a Web page that employs cookies to make it easier to use the dynamic features of these Web pages. The cookie and the information about your session will be destroyed automatically shortly after you close your browser-it is not permanently stored on your computer. You can set your browser to disable cookies or prompt you before a cookie is accepted. If you do not want to receive cookies, you will still be able to use the bots4ip.com site, but will be unable to use cookie-dependent features. In exceptional circumstances persistent cookies may be employed, but they are never used for tracking users’ queries or navigation through the site.
We also set cookies from trusted third parties (called third party cookies) to provide some functionality.These cookies are used to monitor and measure site performance, page visits, and support live chat with our sales and support teams.
We use social media buttons and/or plugins on our site to allow you to connect with us via your social accounts. Those plugins set their own cookies as outlined in their privacy policies.
Information about your use of our website is shared with trusted social media, advertising and analytics partners in order to customize content and advertising, to provide social media features and to analyze traffic to our website.
Support, Surveys & Service Cancellation Information
When you reach out to Bots4ip support for assistance, we collect data about your issue or feedback, to allow us to investigate any reported issues in our supported platform Bugzilla.
We store this interaction information for quality assurance purposes and to improve our customer support. We also store your responses and interactions as part of any user surveys, and feedback sessions. When you cancel your purchase, we collect data about cancellation reasons and any other feedback you provide us with.
Use of Data
Bots4ip Application Use
We will contact you to communicate about key account changes (including password reset, account deletion etc), billing reminders, invoices, to answer support queries, availability of services and outages, network updates or other service/application related issues, security updates, legal and policy updates. You cannot opt-out of receiving these critical services, security and legal updates from us.
Apart from critical communication, we may reach out to notify you about the product updates and announcements (including new report launches, changes to existing features or functionality, new template launches etc), send newsletters and other report or product and design tips via email, you can anytime opt-out of this communication.
We use data about our registered users and visitors to support communications and campaigns to promote subscription, and engagement with our reports and services. We do not sell your data to anyone.
We use your data including your usage, communications, and interactions with us to investigate, resolve and respond to any issues or complaints you have with our products or services. This data is also used for quality assurance and to improve our customer support processes.
Change in Control or Sale
Rights of Users
Rights to Access & Rectify Your Information
Download Your Data
You can place a request with us to download all your personal data at email@example.com
Our collection and processing of your personal data are based on lawful processing. Lawful basis for data processing includes explicit consent that you have provided us, and through a contract with you (for example to carry out any contractual obligation that we may have entered with you), and for legitimate business interests that include providing you with our report, platform access and services.
Any consent that you provide can be revoked by you at any time. However, where legitimate business interests are concerned, you have the right to object to data collection and processing in which case we reserve the right to delete your account to comply with your objection to having your data stored and processed.